Privacy Policy
Sky10X Digital Agency (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (Sky10X.com) and use our services. Please read this Privacy Policy carefully. By accessing or using our services, you agree to the practices described in this document.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
1.1 Personal Information
- Contact Information: Name, email address, phone number, and business address.
- Account Information: Username, password, and preferences when creating an account with us.
- Payment Information: Billing address and payment details for processing transactions.
1.2 Non-Personal Information
- Usage Data: IP address, browser type, operating system, pages visited, and time spent on the website.
- Device Information: Device type, unique identifiers, and network information.
1.3 Information from Third Parties
- Data from social media platforms, advertising partners, and publicly available sources to enhance your user experience.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our services.
- To personalize your experience and tailor our offerings.
- To process transactions and send you related information, including confirmations and invoices.
- To communicate with you about promotions, updates, and new services.
- To monitor and analyze usage and trends to improve our services.
- To ensure compliance with legal obligations and protect against fraudulent activity.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
- Service Providers: With third-party vendors to perform functions on our behalf, such as payment processing, hosting, and data analysis.
- Legal Requirements: When required to comply with legal obligations or to protect the rights and safety of our company and users.
- Business Transfers: In connection with a merger, sale, or transfer of assets.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to collect data about your interaction with our website. This helps us enhance functionality, analyze performance, and deliver targeted advertisements. You can control cookie preferences through your browser settings.
5. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no system can guarantee 100% security. Please use caution when sharing sensitive information online.
6. Your Rights
You have the following rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data, subject to legal obligations.
- Opt-Out: Opt-out of receiving marketing communications from us.
- Data Portability: Request a copy of your data in a portable format.
To know these rights, please contact us at [officialsky10x@gmail.com].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their policies before sharing your information.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Your continued use of our services constitutes acceptance of the revised policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: officialsky10x@gmail.com
- Phone: +977-9809333534
- Address: Kathmandu-44600 & Birgunj-44300, Nepal
